At Gul Technologies, meeting and exceeding our customer's expectations is of supreme importance. We look to achieving
customer's satisfaction in three fronts.
Quality Assurance
We are committed to producing PCBs of the highest quality in a timely fashion. Here are some features of our Quality program:Obtaining established quality certifications
ISO 9001
TS 16949
QC80000 (Wuxi Plant)
Sony GP (Wuxi Plant)
Stringent Supplier Quality Management program
Carefully selected group of vendors on Approved Vendor List (AVL)
Continual assessment and auditing of suppliers on AVL
Rigorous product inspection with up to date inspection equipment to maintain high product quality
Technical Support
Our customer service does not stop after the product had left our doorstep. We aim to provide utmost customer satisfaction with comprehensive technical support. Supplier On Site Service (SOS)
Technical Support Staff accessible 24/7
Design revision implementation within 1-2 days (SCAR)
Failure Analysis turnaround time 1-3 days (FA)
Quick turn Prototype service available
Customers updated on new technologies and processes available
Sales Support
More than just being a supplier, Gultech wants to be your partner. We seek to be able to understand your needs and respond to them. Key features of our sales support are:E-enabled Supply Chain Integration through Electronic Data Interchange (EDI) or other customised e-portals
Professional and efficient sales staff
Request for Quotation (RFQ) turnaround within 48 hrs
Online Quotation service
Online submission of CAD/CAM files through FTP
Continual improvement through self evaluation and customer feedback/survey